Contact Us – Montclair Manor Care Center

Notification to Residents, Representatives, and Family Members

To Our Residents and Family Members:

We want to inform you that at Montclair Manor, we have 11 confirmed cases of COVID-19. The safety and wellbeing of our residents is our top priority. We are doing what we can to limit the spread of COVID-19 within Montclair Manor, including staying in very close communication with local and state health officials to ensure we are taking all the appropriate steps under current circumstances. We are taking steps based on guidance from the Centers for Disease Control and Prevention (CDC) and the Center for Medicare and Medicaid Services (CMS) to reduce the spread and impact of COVID-19, such as:

Enhanced infection control precautions
Screening residents, staff, and essential visitors for expanded list of symptoms
Restricting visitation and entry of people to the building
Testing staff and residents for COVID-19 based on current protocols and availability of tests
Universal Masking of Staff

Due to government privacy requirements, we cannot divulge specific information about the individuals who have confirmed or suspected COVID-19, unless they are your family member and you have the necessary permissions to receive such information.

We know you are concerned about your loved one, but it is crucial that we restrict visitation to reduce the spread of this virus to others. We will contact you directly if your loved one is suspected or diagnosed with COVID-19.

We also understand that connecting with family members is incredibly important to our residents. Family members are encouraged to connect with their loved ones through video chat, calling, texting, or on social media. Our Center has iPads and staff to aide in this communication.

We need your help in battling COVID-19. Please visit the CDC website (www.cdc.gov/coronavirus) to learn how you can help prevent the spread in our community, since continued spread in the larger community increases the chance the virus will work its way into our building.

This is a difficult time for everyone. We will continue to provide you with weekly updates on our website. Please know that we are adhering to guidelines from the local and state health departments, which continue to evolve as we learn more about this virus.

We know that you may have questions and we encourage you to contact our center. Please call us at [909] 626-1294, email us at admin@montclairmanor.com, or visit our website www.montclairmanor.com for updates on the status of your loved one.

Sincerely,

Hilda Sabandal

Assistant Administrator

Address:
5119 Bandera St. Montclair, CA 91763

Telephone:
+1 909-626-1294

Fax:
+1 909-441-3599

Email:
admin@montclairmanor.com

Administrator: Sylvia Sanchez – Figueroa

Visiting Hours: 11:00am – 8:00pm